Management Sciences for Health

  • Operation Specialist

    Job ID
    # of Positions
    GEN (General)
    A516 - Malawi ONSE
    Application Due Date
    Reports To
    Operations Manager
  • Overview

    The Operations Specialist provides support in all operational and administrative services for the portfolio of MSH projects in Malawi ensuring that MSH Malawi operates as a cohesive, neutral, functional unit that provides high-quality, responsive, timely and cost effective services to projects within the framework of local laws, MSH policies and standard operating procedures, and donor requirements.

    Specific Responsibilities

    Inventory Management


    1. Manage inventory and property oversight for all property under MSH stewardship (individual Project equipment under MSH control as well as MSH owned equipment)
    2. Assign and harmonize the use of all incountry equipment to create efficiencies which accrue to and benefit each MSH project operating on the COMU platform.
    3. Establish system to ensure that property is procured, maintained, serviced, insured and used consistent with MSH and donor policy, standards and guidelines.
    4. Oversee the receipt, inspection, tagging, branding, recording, storing and dispatching of all country property.
    5. Maintain an accurate and up to date inventory database for all property (fixed assets as well as consumables) for all Projects.
    6. Conduct physical inventory check at least once annually and provide report results to each MSH Project so that Country equipment is accurately reported in required contractual Projectspecific Property Reports to donors.
    7. Provide support in Project disposition plans and execution of the Disposition Plan as approved by donor.


    Office Administration and Management


    1. Keep an efficient office filing system, order and replenish office supplies.
    2. Manage the correspondence and documents transmission between the main office in and district offices.
    3. Prepare the meeting calendar of the main offices, and also the meetings with the project partners.
    4. Maintain project files, track documents, letters and correspondence.
    5. Assist in following up timely submission of required administrative reports and other information as needed to the Operations Manager.
    6. Provide support in refurbishment and maintenance of office space, both at the Lilongwe central office and in the districts.
    7. Provide support in Batch process for workshop and training and keep an updated training data base for all projects.
    1. Supervise General Assistants in Lilongwe Central Office.

    Qualifications and Experience

    Bachelor’s degree in a relevant field required or equivalent experience.


    2-3 years’ operations/administrative experience for USAID-funded organisation

    Experience with general aspects of US Government federal regulations, specifically USAID regulations, desirable.


    Strong software skills including extensive experience with Excel and Word required. Ability to prioritize tasks. 



    Strong organizational skills.


    Ability to work collaboratively with program, finance and operations staff toward the achievement of project and organization objectives helpful.


    Good interpersonal and communication skills, both written and verbal required.

    Business knowledge of English required, fluent English highly desirable.


    Skilled at working in a culturally diverse environment and with offices in multiple locations helpful.

    Background Information

    Management Sciences for Health (MSH), a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health. Since its founding in 1971, MSH has worked in over 150 countries with policy makers, health professionals, and health care consumers to improve the quality, availability and affordability of health services. Working with governments, donors, non governmental organizations, the private sector, and health agencies, MSH responds to priority health problems such as HIV & AIDS; tuberculosis; malaria; maternal, newborn and child health; family planning and reproductive health; and chronic non-communicable diseases such as cancer, diabetes, and lung and heart disease. Through strengthening capacity, investing in health systems innovation, building the evidence base, and advocating for sound public health policy, MSH is committed to making a lasting difference in global health.

    EEO Statement

    Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or veteran status.

    Reports To

    Operations Manager
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