Management Sciences for Health (MSH) seeks a Human-centered Design (HCD) Advisor for an anticipated 5-year USAID-funded project that supports health systems strengthening (HSS) as a means to achieve universal health coverage (UHC). The project will work in low and middle-income countries and focus on reducing financial barriers to health services, ensuring equitable access, and improving the quality of patient-centered care.
HCD is a process that fosters innovation, prioritizes learning, and places people, communities, service providers and other key stakeholders at the center of the design process and actively engages them throughout implementation to ensure that their needs and expectations inform decisions and lead to a higher likelihood of lasting human impact. This position will be responsible for providing technical leadership in the area of HCD for improvement of quality health services across the range of activities in this HSS project, including advising, supporting and backstopping field activities and providing direct technical assistance to the client in some circumstances. The HCD Advisor will support field HCD activities in partner countries, including design of effective systems for collection and use of data on HCD and monitoring and evaluating HCD-related activities and initiatives to determine their results and modify as needed. With guidance and support of the Quality Improvement Specialist and Technical Director, the HCD Advisor will ensure that all project activities reflect state of the art HCD approaches, achieve desired goals, and add to the global knowledge base on HCD.