Management Sciences for Health

  • Operations Research and Learning Specialist

    Job ID
    # of Positions
    PDG (Program Delivery Group)
    PDGGEN - Program Delivery Group
    A587 - ACCESS
    Reports To
    Director, Monitoring, Evaluation, Research, and Learning
  • Overview

    Management Sciences for Health (MSH) seeks an Operations Research and Learning Specialist for a 5 -year USAID-funded Accessible Continuum of Care and Essential Services Sustained (ACCESS) program in Madagascar. The purpose of the program is to build the capacity of Ministry of Public Health (MOPH) actors at the district level and below in all districts in the implementation regions, to design, develop, manage, deliver, monitor and evaluate health services and programs in their catchment areas. The activity will also engage with regional health authorities with limited interventions to ensure coordination, planning and effective management of health activities in their districts. Work at the national level will focus on informing policy, guideline development, as well as advocacy on key health service delivery issues. ACCESS will work to improve the clinical skills and health governance skills of primary health care providers to deliver high quality, accessible preventive and curative health services. To expand the reach of the public health system, the activity will work to improve the skills and motivation of community health volunteers to deliver quality health services and ensure they work under the supervision of their respective CSB. Finally, ACCESS will promote positive health behaviors, including care seeking behaviors in the target communities through a comprehensive and contextualized social and behavior change (SBC) approach and improve the capacity of the MOPH and local institutions to design, implement, and monitor and evaluate SBC activities.




    Under the supervision of the Director of Monitoring, Evaluation, Research, and Learning, the Operations Research and Learning Specialist will develop and implement the operational research and learning activities for the project. Along with the project’s partners, the Specialist will collaborate with local research institutions, such as INSP and the MOPH at the national and decentralized levels, to co-design and co-implement the project’s implementation and operational research agenda. The research topics will support full understanding of health system constraints and barriers in the target regions that prevent delivery of high-impact health interventions for integrated PHC at scale, and, most important, allow testing of technical strategies for removing those constraints and barriers in a sustainable way. S/he will also work closely with both technical units and M&E staff to ensure coordination, collaboration and learning across all interventions and health sectors

    Specific Responsibilities


    • Participate in the development of the annual work plans and M&E strategies
    • Collaborate with project and partner staff, as well as the MOPH and other stakeholders, to identify research needs, priority topics, and focus regions
    • Develop terms of reference and protocols for research
    • Oversee the recruitment of consultants needed for research activities
    • Supervise and monitor the research in progress
    • Analyze results and write up research reports
    • Ensure the dissemination of the activity results within the project.
    • Ensure the project’s team includes active, intentional, and adaptive learning exercises within and across its integrated health interventions.
    • Contribute to improve peer-to-peer learning, knowledge sharing and application, activity-based capacity strengthening, evidence and data utilization, and collaborating, learning and adapting (CLA).
    • Assist the M&E Team in improving the quality of data
    • Build the capacity of the M&E team with data collection and analysis. This includes facilitating training sessions.
    • Participate in the evaluation of partners with the objective of improving information systems and data of quality
    • Perform other duties as assigned.

    Qualifications and Experience

    1. Bachelor’s degree in the field of research, communications, or social sciences.
    2. Minimum of 5 years’ experience in a similar Research, learning, knowledge management or M&E role, preferably on a USAID-funded project.
    3. Experience in international development and global health preferred, knowledge of international programs, strategies, donors, and organizations.
    4. Demonstrated competence to assess priorities and manage a variety of activities in a time-sensitive environment, and meet deadlines with attention to detail and quality.
    5. Excellent writing and editing skills.
    6. Advanced knowledge in developing research protocols and in data analysis.
    7. Advanced knowledge of statistical analysis programs and software.
    8. Excellent interpersonal and public communication skills.
    9. Ability to network and facilitate strong working relationships between partners.
    10. Proven ability to develop effective working relationships with stakeholders at all levels.
    11. Fluent in French and Malagasy. Knowledge of English is an asset
    12. Willingness to travel throughout Madagascar as necessary .

    Background Information

    Management Sciences for Health (MSH), a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health. Since its founding in 1971, MSH has worked in over 150 countries with policy makers, health professionals, and health care consumers to improve the quality, availability and affordability of health services. Working with governments, donors, non governmental organizations, the private sector, and health agencies, MSH responds to priority health problems such as HIV & AIDS; tuberculosis; malaria; maternal, newborn and child health; family planning and reproductive health; and chronic non-communicable diseases such as cancer, diabetes, and lung and heart disease. Through strengthening capacity, investing in health systems innovation, building the evidence base, and advocating for sound public health policy, MSH is committed to making a lasting difference in global health.

    EEO Statement

    Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or veteran status.

    Reports To

    Director, Monitoring, Evaluation, Research, and Learning
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