Management Sciences for Health (MSH) seeks an Operations Manager for a 5 -year USAID-funded Accessible Continuum of Care and Essential Services Sustained (ACCESS) program in Madagascar. The purpose of the program is to build the capacity of Ministry of Public Health (MOPH) actors at the district level and below in all districts in the implementation regions, to design, develop, manage, deliver, monitor and evaluate health services and programs in their catchment areas. The activity will also engage with regional health authorities with limited interventions to ensure coordination, planning and effective management of health activities in their districts. Work at the national level will focus on informing policy, guideline development, as well as advocacy on key health service delivery issues. ACCESS will work to improve the clinical skills and health governance skills of primary health care providers to deliver high quality, accessible preventive and curative health services. To expand the reach of the public health system, the activity will work to improve the skills and motivation of community health volunteers to deliver quality health services and ensure they work under the supervision of their respective CSB. Finally, ACCESS will promote positive health behaviors, including care seeking behaviors in the target communities through a comprehensive and contextualized social and behavior change (SBC) approach and improve the capacity of the MOPH and local institutions to design, implement, and monitor and evaluate SBC activities.
The Operations Manager is responsible for ensuring the smooth operation of technical efforts and field activities by coordinating programmatic information and providing logistical and management support to facilitate the implementation of the activities of MSH Projects in Madagascar. The Operations Manager oversees the facility management, transportation and dispatch system, and logistics of the MSH office in Madagascar.
The Operations Manager is responsible for ensuring that the operational functions adhere to standard MSH regulations, standard operating procedures (SOPs), USAID inventory regulations and requirement, and good business practice, and support the timely and effective implementation of the project’s technical scope of work.