Management Sciences for Health

  • Transport/Fleet Officer

    Job ID
    # of Positions
    PDG (Program Delivery Group)
    PDGGEN - Program Delivery Group
    A587 - ACCESS
    Reports To
    Operations Manager
  • Overview

    Management Sciences for Health (MSH) seeks a Transport/Fleet Officer for a 5 -year USAID-funded Accessible Continuum of Care and Essential Services Sustained (ACCESS) program in Madagascar. The purpose of the program is to build the capacity of Ministry of Public Health (MOPH) actors at the district level and below in all districts in the implementation regions, to design, develop, manage, deliver, monitor and evaluate health services and programs in their catchment areas. The activity will also engage with regional health authorities with limited interventions to ensure coordination, planning and effective management of health activities in their districts. Work at the national level will focus on informing policy, guideline development, as well as advocacy on key health service delivery issues. ACCESS will work to improve the clinical skills and health governance skills of primary health care providers to deliver high quality, accessible preventive and curative health services. To expand the reach of the public health system, the activity will work to improve the skills and motivation of community health volunteers to deliver quality health services and ensure they work under the supervision of their respective CSB. Finally, ACCESS will promote positive health behaviors, including care seeking behaviors in the target communities through a comprehensive and contextualized social and behavior change (SBC) approach and improve the capacity of the MOPH and local institutions to design, implement, and monitor and evaluate SBC activities.




    Under the supervision of the Operations Manager, the Transport/Fleet Officer is responsible for the overall management, organization, and planning for vehicles and repairs through a functional mechanical system on a timely manner. S/he manages the current fleet project-owned and operated vehicles and an expected project-supported fleet of vehicles, and supervises the driver-mechanics. S/he manages external relationships with vendors, garages, and technicians on behalf of MSH. The Transport/Fleet Officer demonstrates leadership skills, and proactively seeks solutions to complex logistical problems.

    Specific Responsibilities

    Transport Management:


    • Ensure strict compliance with the rules of the road at all times to ensure the safety of professional property, people, products, and assets.
    • Strengthen the overall fleet management system, including the fleet of vehicles rented or owned by MSH to support and coordinate MSH programs in Madagascar.
    • Ensure that the deployment of vehicles is carried out effectively and efficiently.
    • Develop fleet management standard operating procedures (SOPs) as needed, alongside the Operations Manager.
    • Train new driver-mechanics on SOPs for vehicle usage and handling, and ensure that all new SOPS are implemented.
    • Work with the Operations Manager to ensure that all driver-mechanics have taken technical and driving skills tests and have valid driving license before authorized to drive MSH vehicles.


    Vehicle Safety:


    • Verify that all administrative documents of the vehicle are in place and up-to-date (insurance, sticker, technical visit, etc.)
    • Maintain active communication and systematic reporting when there are incidents or accidents or repairs to a vehicle.
    • Act as a focal point for accidents while following MSH policies and procedures. Submit the immediate incident report within 24 hours of the incident.
    • Keep track of all incidents after submitting the facts.
    • Keep track of insurance claims after incidents.
    • Monitor GPS tracking system and download reports as needed.
    • Ensure all vehicles are equipped with emergency equipment (per MSH policy), accident kits, a copy of MSH's policies and procedures, and a poster summarizing the main policies visible to passengers at all times.
    • Analyze existing systems, identify risks, and implement strategies to mitigate risks
    • Collaborate with the Procurement Unit in the acquisition of leased vehicles; ensure that all vehicles are inspected before they are sent to the mission site.




    • Supervise fleet management personnel throughout all program regions and districts.
    • Coordinate with the Regional Finance and Operations Associates, who act as Fleet Coordinators for the regions, to ensure they are familiar with policies and procedures and conduct coaching on fleet management in the regions.
    • Strengthen and maintain a registration system for all MSH driver-mechanics, and track their qualifications and certifications. Record all infractions and take necessary action in accordance with policies and procedures.


    Maintenance and repair of vehicles:


    • Ensure the cleanliness of vehicles and follow up on maintenance and repairs by the garage or service provider.
    • Strengthen and maintain a maintenance vehicle program that ensures that all vehicles are maintained on schedule.
    • Identify spare parts, tires, and equipment needed for maintenance, and coordinate with the Procurement Manager to maintain a timely supply.
    • Prepare an appropriate preventive maintenance plan for the maintenance of vehicles.
    • Approve and justify vehicle maintenance requirements.
    • Strengthen and oversee the system to maintain a file for each vehicle detailing its maintenance and keep track of any parts purchased for the vehicle after damage and accidents.


    Administrative Management:


    • Manage overall fuel consumption and track irregularities for all vehicles.
    • Compile, consolidate, and analyze monthly consumption reports, in order to provide a consolidated / detailed report for analysis by the Deputy Director of Finance and Administration.
    • Check that all vehicles are covered by MSH's insurance policy.
    • Strengthen and maintain the tracking system to ensure that mileage records are maintained accurately and are presented on a clear and timely basis.

    Qualifications and Experience

    • Certification as a mechanic.  Additional certification in Logistics and/or Fleet Management preferred.
    • At least 6 years of fleet management experience with international organizations or similar organizations.
    • Thorough knowledge of automotive vehicle operation, maintenance, and safety is required.
    • Excellent organizational skills, attention to details, and ability to manage multiple tasks.
    • Must be able to effectively negotiate conflicting desires or requests from driver-mechanics for changes in trip or work schedules.
    • Must be able to establish priorities during periods of peak demand for project vehicles.
    • Proficiency with Microsoft Office products (Word, Excel).
    • Familiar with procedures in vehicle registration, licenses, and insurance.
    • Fluency in Malagasy and French is required; proficiency in English is preferred.

    Background Information

    Management Sciences for Health (MSH), a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health. Since its founding in 1971, MSH has worked in over 150 countries with policy makers, health professionals, and health care consumers to improve the quality, availability and affordability of health services. Working with governments, donors, non governmental organizations, the private sector, and health agencies, MSH responds to priority health problems such as HIV & AIDS; tuberculosis; malaria; maternal, newborn and child health; family planning and reproductive health; and chronic non-communicable diseases such as cancer, diabetes, and lung and heart disease. Through strengthening capacity, investing in health systems innovation, building the evidence base, and advocating for sound public health policy, MSH is committed to making a lasting difference in global health.

    EEO Statement

    Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or veteran status.

    Reports To

    Operations Manager
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