Management Sciences for Health

Receptionist I

Grade
B
Job ID
13-9657
Malawi-Lilongwe
# of Positions
1
Group/Office
HPG
Dept/Unit
GEN (General)
Project/Program
A000 - None Specified
Application Due Date
2017-07-21
Reports To
Operations Manager

Specific Responsibilities

The Receptionist will

1. Manage the telephone switchboard ensuring calls are promptly answered, forward them to staff and take messages appropriately.  Attend to visitors, screen them as part of office security measures and direct them accordingly. 

2. Maintain and update internal and external telephone lists and routinely circulate internal list subsequent to any changes.

3.Handle incoming and outgoing mail, including DHL/FedEx/Pony, as well as distribution. 

4.Maintain a dispatch register for outgoing hand delivery mail and incoming mail. Maintain a register for outgoing international phones. 

Qualifications and Experience

Secretarial studies or Diploma in a relevant field required or equivalent experience with 2-3 years’ experience working for USAID-funded organizations.

1. Strong software skills including extensive experience with Excel and Word required. Ability to prioritize tasks. 

2.Strong organizational skills. Ability to work collaboratively with program, finance and operations staff toward the achievement of project and organization objectives helpful.

3.Good interpersonal and communication skills, both written and verbal required. Business knowledge of English required, fluent English highly desirable.

4.Skilled at working in a culturally diverse environment and with offices in multiple locations helpful.

Background Information

Management Sciences for Health (MSH), a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health. Since its founding in 1971, MSH has worked in over 150 countries with policy makers, health professionals, and health care consumers to improve the quality, availability and affordability of health services. Working with governments, donors, non governmental organizations, the private sector, and health agencies, MSH responds to priority health problems such as HIV & AIDS; tuberculosis; malaria; maternal, newborn and child health; family planning and reproductive health; and chronic non-communicable diseases such as cancer, diabetes, and lung and heart disease. Through strengthening capacity, investing in health systems innovation, building the evidence base, and advocating for sound public health policy, MSH is committed to making a lasting difference in global health.

EEO Statement

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or veteran status.

Reports To

Operations Manager
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