Management Sciences for Health

HIV/AIDS Quality Control - Index Case Officer

Job ID
# of Positions
GEN (General)
A525 - Angola HFA
Reports To
Health for All Program- HIV/AIDS Technical Director


Main Purpose of Position:

  • MSH - Angola is seeking a Senior Technical Advisor to support Quality Control and Index Case (tracing) processes to provide technical assistance in HIV/AIDS interventions at Health for All Project in Luanda, Angola. MSH – Angola is looking for a compassionate and care-driven professional with knowledge and experience on the Public Health System and on implementing PEPFAR – USAID strategies and interventions in Angola.
  • The overall goal of the Health for All (HFA) Project is transforming USAID partnerships to strengthen the effective use of Angola’s resources to meet the country’s development needs. The HFA project team will move beyond “partnership as usual,” directly engaging government, civil society, private sector, and beneficiary partners to strengthen health care services, and implementing proven interventions, thus building ownership and skills to transform HFA interventions into measurable and sustainable outcomes beyond program end.

Overall Responsibility:

  • Working closely and reporting to the HIV/AIDS HFA Technical Director the HIV/AIDS Quality Control Consultant will provide overall technical assistance for the quality control in HIV Services in selected health facilities in Luanda Province. The Consultant will provide technical assistance for data quality control activities and implementation of health action plans in HIV services, providing mentoring and supportive supervision to HFA Project Case Managers and PAFs. In addition, the Consultant will contribute to the right fulfilling of books, records and clinical processes, data quality control, documentation of program results, and timely submission of reports.

Specific Responsibilities

Technical Assistance- 60%

  • Contribute to ensure synergy and complementarity between HIV – HFA Project activities and the INLS and other partners’ activities to the extent possible.
  • Provide high level technical assistance and leadership for the implementation of quality of HIV prevention, care and treatment activities established in the HFA work plans in order to ensure the correctly application of the Standard Operating Procedures and other tools, in accordance with national guidelines.
  • Provide senior level technical guidance for the development of quality control strategies for activities that have to be developed by Case Managers and PAFs.
  • Provide technical assistance to following up the implementation of the action plans of the health centers selected in Luanda.
  • Provide technical assistance to facilitate performance improvement activities including competency-based clinical training, transfer of continuous learning, supportive supervision and follow-up to support safety and access to high quality services.
  • Support the implementation the tool on tracking HIV-positive patients – linking to care.
  • Contribute to maintain excellent relationships with stakeholders and donors in country.

Technical Training and Mentorship- 30%

  • Develop and lead the training and mentoring of the HIV Case Managers and PAFs stated in health units to ensure higher levels of motivation, technical skills, capacity and teamwork to ensure Continuum of Care and treatment in selected facilities.
  • Manage the training, mentoring and supervision of Community Counselors to implement the index cases strategy in the health centers selected in Luanda Province
  • Provide mentoring to guarantee the health facilities reports are complete and timely (scheduled, records, adhesion and retention).

Communications and Reports- 10%

  • Contribute to communications on a regular basis with the HFA HIV/AIDS Technical Director, particularly on project successes, challenges, and best practices.
  • Contribute to the preparation of quarterly reports and documents requested by donors and PEPFAR.
  • Document and report on program results, successes, challenges and lessons, communicating them to HFA Project


Qualifications and Experience



  • Graduate training in health (MD, MPH, or comparable)
  • Advanced degree in in public health or related field desirable                      



  • Minimum of seven years practical experience working in public health in HIV.
  • Experience working in HIV in developing countries Africa, Asia, Latin America/Caribbean regions preferred.
  • Expertise in key public health interventions related to HIV/AIDS, health systems strengthening, and other health areas.
  • Experience in the design and implementation of quality improvement activities for HIV/AIDS services (C&T, PMTCT, care and treatment), reproductive health / family planning programs.
  • Previous experience in HIV program design and demonstrated success providing technical assistance for HIV focused programs essential.

Knowledge and Skills

  • Demonstrated training and mentorship skills.
  • Demonstrated familiarity with PEPFAR 3.0, UNAIDS, GFATM, and WHO guidelines, priorities, and issues essential.
  • In-depth knowledge of current international evidenced-based HIV/AIDS prevention and treatment best practices and specifically with Angolan guidelines.
  • Excellent written and oral communication and presentation skills in English and Portuguese.
  • Experience with and understanding of the PEPFAR framework.
  • Thorough understanding of the current context and health environment in Angola.
  • Demonstrated leadership and ability to build synergies across technical disciplines in health facilities.
  • Experience in using data to make decisions.
  • Demonstrated skills in communicating, working, and collaborating with donors, host country institutions, and international organizations.
  • Demonstrated computer skills in Microsoft Office Suite applications, including Word, Excel, Outlook, and PowerPoint.

Job Specific Competencies

  • Capacity to work in a variety of cultural settings and complex environment.
  • Demonstrated organizational skills and abilities; sound judgment, and high ethical standards; flexible and able to adapt to changing priorities and deadlines.
  • Proven ability to build strong relationships, work well as part of a team, and to incorporate views of other disciplines into his or her work.
  • Proven record of aligning diverse, multi-level teams with project mission and vision.

Physical Demands

  • Willingness and ability to travel locally.

Background Information

Management Sciences for Health (MSH), a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health. Since its founding in 1971, MSH has worked in over 150 countries with policy makers, health professionals, and health care consumers to improve the quality, availability and affordability of health services. Working with governments, donors, non governmental organizations, the private sector, and health agencies, MSH responds to priority health problems such as HIV & AIDS; tuberculosis; malaria; maternal, newborn and child health; family planning and reproductive health; and chronic non-communicable diseases such as cancer, diabetes, and lung and heart disease. Through strengthening capacity, investing in health systems innovation, building the evidence base, and advocating for sound public health policy, MSH is committed to making a lasting difference in global health.

EEO Statement

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or veteran status.

Reports To

Health for All Program- HIV/AIDS Technical Director

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