Management Sciences for Health

Quality of Care Senior Technical Advisor

Job ID
# of Positions
GEN (General)
A516 - Malawi ONSE
Application Due Date
Reports To
Technical Director


The Quality of Care Senior Technical Advisor will support the identification, development, compilation and dissemination of evidence-based strategies and tools to support implementation of quality of care interventions related to MNCH, FP/SRH, nutrition and malaria

Specific Responsibilities

  • Support the district implementation of the MoH’s Quality Management Framework and country-level activities specific to the WHO-led Network to improve quality of care for mothers, newborns and children.
  • Work closely with the MoH’s Quality Management Directorate in the role out and strengthening of the ISS tool for both district facilities and central hospitals.
  • Oversee and assist with extensive clinical service needs assessments to inform quality improvement priorities.
  • Contribute to the design and tailoring of continuous quality improvement (CQI) mechanisms for specific local contexts.
  • Oversee and manage quality improvement collaboratives (ICs), including IC trainings, leading district-level ICs, implementing and scaling improvements outside of collaboratives, and evaluating and documenting improvements.
  • Oversee and collaborate with project staff on all project quality improvement efforts, including trainings, implementations, evaluations, and reporting.
  • Provide support to the delivery of conferences (lessons learned, including: indicators, impact on targets and performance including productivity and quality, governance and oversight, recommendations for scaling-up.
  • Monitor and document progress of activities toward achieving results of Quality of Care activities of the approved ONSE work plan, by taking baseline and periodic measurements of indicators.

Qualifications and Experience

  • Masters’ degree in Medical, Nursing or related field
  • Specialized training in Maternal, Newborn and Child health
  • Minimum of 7 years’ experience working in Malawi and developing country health systems with a focus on maternal, newborn and child health.
  • Experience in implementation of CQI activities aimed at strengthening overall quality of care. This includes CQI methodologies and approaches, measurement of CQI and implementation strategies.
  • At least 5 years’ experience in MNH health project implementation, in a management/leadership position. Preference will be given to those with USAID-supported health project experience.
  • Demonstrated experience in collaborating with a range of counterparts at the national and decentralized levels in a way that leads to technically sound and productive MNCH, FP/SRH, nutrition and malaria
  • Experience and knowledge of limitations of resource-constrained healthcare systems to deliver quality MNCH, FP/SRH, nutrition and malaria services, including in Malawi.
  • Demonstrated competence in assessing priorities and in managing a variety of activities in a time-sensitive environment, and in meeting deadlines with attention to detail and quality.
  • Contribute to regular reporting and documentation of best practices for ONSE Health activity project
  • Excellent written and spoken communication skills. Fluency in English is required.

Background Information

Management Sciences for Health (MSH), a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health. Since its founding in 1971, MSH has worked in over 150 countries with policy makers, health professionals, and health care consumers to improve the quality, availability and affordability of health services. Working with governments, donors, non governmental organizations, the private sector, and health agencies, MSH responds to priority health problems such as HIV & AIDS; tuberculosis; malaria; maternal, newborn and child health; family planning and reproductive health; and chronic non-communicable diseases such as cancer, diabetes, and lung and heart disease. Through strengthening capacity, investing in health systems innovation, building the evidence base, and advocating for sound public health policy, MSH is committed to making a lasting difference in global health.


Interested candidates are encouraged to submit concise and well thought out application letters that clearly demonstrate attainment of the relevant experience and qualifications outlined above. Applications should include a cover letter, CV, with telephone contacts and three traceable referees of which one must be a previous supervisor.

EEO Statement

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or veteran status.

Reports To

Technical Director
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