Management Sciences for Health

Business Analyst

Job ID
# of Positions
GEN (General)
A068- PPM
Reports To
Business Development Project Manager (IT Strategy Project)


The Business Analyst (BA) will have two main functions to support the Data Warehouse and Financial System redevelopment with business analysis and quality assurance. The BA is responsible for working with multiple business units to gather and document requirements, analyze the impacts on existing systems, and create process mapping. The BA supports the development of specifications in several functional areas, Data Warehouse & Business Intelligence (DWH/BI) and Finance & Accounting (F&A).

The BA will be responsible for quality assurance activities including authoring test planning documentation, coordinating test activities with development and user groups, and actively testing. In addition, the BA will work with the other analysts to ensure continuous service to the organization, and support reporting out of the team tools.

This position has an end date of December 2018.

Specific Responsibilities

Information Management (75%) 

  • Design and map solutions and provide support to Change Requests including requirements gathering, feasibility study & mapping, testing and support of user acceptance, as necessary.
  • Create specifications and test cases and facilitate acceptance of newly approved requirements changes.
  • Participate in the evaluation of the finance system fit for purpose.
  • Monitors system issue tickets and assist in resolving/replying to users.
  • Provide regular updates using the standard project tracking software.
  • Coordinate with the Performance Management team to develop reports and analysis from the BI tool.

Analytical Products (15%) 

  • Support and document the development of business process models, as required.
  • Coordinate with various vendors providing development services.

Capacity Building (10%)

  • Develop documentation and provide training to users on new and updated functionality.

Qualifications and Experience


  • Bachelor's degree (or comparable work experience).



  • 4-6 years’ operational experience in working with IT project teams involved in detailed requirements gathering, documentation, system mapping, and testing.
  • Experience in using business intelligence software or reports development.
  • Experience in IT systems supporting ERP or financial systems.
  • Thorough experience with both agile and waterfall methodologies and tools.

Knowledge and skills

  • Excellent written/verbal communication and interpersonal skills with strong sense of customer service, and the ability to interact with all levels of leadership.
  • Previous experience with industry standard project management, requirements tracking, and/or testing tools. (e.g. Jira, SmartSheets, Selenium, HP products, Rational tools).
  • Strong organizational skills and ability to perform multiple tasks simultaneously, set priorities, and work in a team with diverse cultural backgrounds.
  • Ability to work comfortably with Microsoft Office software, specifically Word, Excel, and PowerPoint. Knowledge of Microsoft Project desirable.


  • Strong sense of ownership and accountability.
  • Solution oriented with a high sense of quality, attention to detail, accuracy, efficiency, and meeting tight deadlines.
  • Team player who is also able to work independently and handle conflicting priorities while maintaining consistent, quality performance standards.
  • Ability to translate technical products or situations into concise, user-focused communication.
  • Excellent facilitation and presentation skills.

Physical Demands

  • Willingness and availability to travel, and perform other duties as need (±10%).
  • Keyboard use, pulling drawers, and lifting papers <10lbs.

Background Information

Management Sciences for Health (MSH), a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health. Since its founding in 1971, MSH has worked in over 150 countries with policy makers, health professionals, and health care consumers to improve the quality, availability and affordability of health services. Working with governments, donors, non governmental organizations, the private sector, and health agencies, MSH responds to priority health problems such as HIV & AIDS; tuberculosis; malaria; maternal, newborn and child health; family planning and reproductive health; and chronic non-communicable diseases such as cancer, diabetes, and lung and heart disease. Through strengthening capacity, investing in health systems innovation, building the evidence base, and advocating for sound public health policy, MSH is committed to making a lasting difference in global health.

EEO Statement

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or veteran status.

Reports To

Business Development Project Manager (IT Strategy Project)
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed