Management Sciences for Health

Business Process and Contracts Specialist

Job ID
# of Positions
BRD (Business Resource Development)
A000 - None Specified
Reports To
Director, Finance, Operations, and Risk Management


The Business Process & Contract Specialist is an integral part of PHT’s growing consultant services unit.  The consultant services unit is primarily focused on supporting PHT’s small bid efforts (US$5M and under) in the non-US government (USG) donor space. Under the direction of the Director, FORM, he/she provides feedback on donor terms and conditions, guidance on contract compliance, management, and administrative support services to the unit.  He/she is responsible for consultant and sub-award process management as well as related database management and support.  The Business Process and Contract Specialist, as a member of PHT’s business development team, will act as a proposal manager for new business opportunities, on an as needed basis, within the Group.

Specific Responsibilities

Contracting Support (50%) 

  1. Review donor terms and conditions and provide guidance on risk areas and items that have the potential to impact project implementation.
  2. Develop, administer, and monitor subcontract and consultant contracts.
  3. Negotiate consultant rates.
  4. Draft and negotiate subcontracts, modifications, and terminations, as necessary.
  5. Maintain and update project policies and procedures to ensure compliance with up-to-date donor regulations.
  6. Serve as point of contact for contractual discussions.
  7. Ensure payments for subcontractor and consultant invoices are in compliance with donor and contractual requirements.
  8. Review of incoming amendments/modifications prior to sign off by appropriate staff.
  9. Keep abreast of, interpret, and provide guidance to program staff on donor regulations and policies.
  10. Ensure collaboration and coordination of contract’s functions with Atlas, Shared Project Services unit.
  11. Participate in Project team meetings, as needed.

Consulting Unit Business Process Support (50%) 

  1. Serve as a proposal manager for non-USG bids under US$5M on an as needed basis.
  2. Ensure consulting unit SOPs are up to date and staff are trained.
  3. Maintain consultant database and provide administrative support including data entry, guidance on database use, quality control of data, etc.
  4. Organize and support the ‘consultant call for resume’ process and follow up on consultant opportunities. Provide prospective consultants with information about PHT, applicable vendor requirements, the contracting process, etc.
  5. Serve as the knowledge expert for the database  including searching the database to identify potential subject matter experts for proposals.
  6. Identify opportunities and best practices for using SalesForce as a project management tool.
  7. Serve as the primary point of contact for consultant and sub-award management and support within PHT.

Qualifications and Experience



  • Bachelor's degree


  • Master's degree



  • Minimum four years of experience working with a variety of donors (i.e. Gates Foundation, DfID, UNICEF, WHO, Global Fund, etc.)
  • Minimum four years of experience in contracting to include knowledge of regulations and policies with a variety of donors

Knowledge and Skills 

  • Strong computer skills
  • Excellent verbal and written communication skills
  • Strong interpersonal skills and demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, and consultants
  • Excellent organizational skills
  • Familiarity with a variety of donors, including USAID, Gates Foundation, DFID, UNICEF, WHO, Global Fund, etc. a plus
  • Familiarity with global health programs preferred
  • Demonstrated good judgment for decision making
  • English language skills require Foreign language (Spanish or French) preferred.
  • Knowledge of SalesForce preferred


  • Works effectively and contribute to productive work relationships with staff at all levels – both within team and outside of one’s own project or work group.
  • Adapts to new and/or unplanned situations to meet the dynamic needs of the organization.
  • Ability to quickly learn donor contractual requirements
  • Ability to work independently
  • Ability to juggle multiple priorities, meet deadlines, and produce quality work in a fast-paced and dynamic environment
  • Demonstrated ability in consensus building, and to constructively lead a team

Physical Demands 

  • Keyboard use, pulling drawers, lifting papers <10 lbs., travel up to 10% of time

Background Information

Management Sciences for Health (MSH), a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health. Since its founding in 1971, MSH has worked in over 150 countries with policy makers, health professionals, and health care consumers to improve the quality, availability and affordability of health services. Working with governments, donors, non governmental organizations, the private sector, and health agencies, MSH responds to priority health problems such as HIV & AIDS; tuberculosis; malaria; maternal, newborn and child health; family planning and reproductive health; and chronic non-communicable diseases such as cancer, diabetes, and lung and heart disease. Through strengthening capacity, investing in health systems innovation, building the evidence base, and advocating for sound public health policy, MSH is committed to making a lasting difference in global health.

EEO Statement

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or veteran status.

Reports To

Director, Finance, Operations, and Risk Management
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