Management Sciences for Health

Chief Communications Officer

Job ID
US- Arlington, VA or Medford, MA
# of Positions
COMM (Communications)
A000 - None Specified
Reports To
Chief Executive Officer and President


MSH seeks a Chief Communications Officer (CCO) who will be responsible for developing and executing MSH’s communication strategy and messaging, and will contribute to MSH’s organizational strategic planning and strategy realization. The CCO will provide leadership and vision for MSH’s strategic institutional and programmatic communications, external communications, and internal communications, and will be responsible for MSH’s varied and integrated communications products and services including: publications, press releases, digital and other online communications; media and public relations; speechwriting and editorial.  The CCO will also support communications with and on behalf of the MSH Board of Directors.

Specific Responsibilities

Institutional strategic communications and media relations 

The CCO leads a team that defines, guides, develops, and maintains an integrated communications strategy for conveying MSH’s mission to key audiences, including global public health organizations, donors, and partners, in order to achieve greater understanding, visibility, and support for the organization.  The CCO will also develop and maintain a strong MSH brand identity.

Programmatic communications

The CCO oversees the communications function of MSH’s technical groups and contributes to the messaging, design, and implementation of communications for project and programs activities, including input on web and print materials and on the formulation of advocacy communications related to MSH’s programming areas within the technical groups. S/he will provid strategic, messaging, and editorial input, as needed, for communications related to MSH’s projects and technical and advocacy activities, partnership with technical, business development, and other colleagues.


External communications and leader communications

The CCO works closely with the Office of External Engagement to develop and execute an external engagement plan and will support all communications functions related to the external engagement plan.  S/he will oversee the development and execution of plans to highlight key thought leaders within the organization.


Internal communications and capacity building

The CCO works closely with the Chief People and Culture Officer to develop and implement plans for strengthening internal communications to foster a cohesive institutional culture and knowledge sharing, and strengthens the capacity of MSH staff to communicate the organization’s priority messages and accomplishments to target audiences.

Communications operations 

The CCO ensures collaboration and coordination of the communications function with other departments and oversees the development of all MSH’s print communications including the annual report, marketing materials and board materials.


Team Development and Management 

The CCO ensures the appropriate allocation of responsibilities and tasks within the Communications team.

Qualifications and Experience

Required Minimum Education:

Bachelor's degree required, an advanced degree is preferred


Required Minimum Experience:

Minimum of 12 years of experience in a senior management role of a communications function


Knowledge and Skills:

  • Demonstrated experience and leadership in managing a comprehensive strategic communications, media relations, and marketing program to advance an organization's mission and goals preferably in the field of global public health
  • Demonstrated skill and comfort in proactively building relationships with top tier reporters and editors
  • Excellent communicator with strong, compelling writing skills
  • Creative and thoughtful on how new media technologies can be utilized
  • Experience in building, mentoring, and coaching a team of communications specialists


  • Passion for MSH’s mission
  • Innovative thinker, with a track record for translating strategic thinking into action plans and output
  • Excellent judgment and creative problem solving skills, including negotiation and conflict resolution skills
  • Superior management skills; ability to influence, motivate, inspire and engage direct and indirect reports and peers
  • Stature, maturity, and confidence to gain the credibility and respect of high-performing Board of Directors, CEO, and senior leadership team
  • Self-directed, good problem solver, results oriented
  • Ability to make decisions in a changing environment and anticipate future needs
  • Excellent and persuasive communicator
  • Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical initiatives

Physical Demands: Ability to work in an office environment; ability to travel to and work in countries in which MSH operates (10%)

Background Information

Management Sciences for Health (MSH), a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health. Since its founding in 1971, MSH has worked in over 150 countries with policy makers, health professionals, and health care consumers to improve the quality, availability and affordability of health services. Working with governments, donors, non governmental organizations, the private sector, and health agencies, MSH responds to priority health problems such as HIV & AIDS; tuberculosis; malaria; maternal, newborn and child health; family planning and reproductive health; and chronic non-communicable diseases such as cancer, diabetes, and lung and heart disease. Through strengthening capacity, investing in health systems innovation, building the evidence base, and advocating for sound public health policy, MSH is committed to making a lasting difference in global health.

EEO Statement

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or veteran status.

Reports To

Chief Executive Officer and President
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