Management Sciences for Health

Freight Analyst

Job ID
Netherlands - Woerden
# of Positions
GEN (General)
A000 - None Specified
Reports To
Freight Services Manager


The Freight Analyst is expected to provide effective and accurate analysis of freight costs, expenditures, and on-time delivery performance in the shipping function of the organization. The Freight Analyst manages the invoice to pay process for all 3PL services and is responsible to identify, manage and solve complex billing issues and provide managed logistics solutions that are cost effective and in line with industry standards. The Freight Analyst is expected to stay current with industry and sector practices and drive best practice standards and continuous improvement in both cost and delivery performance internally.

The Freight Analyst is a member of the Freight Services team within the Global Supply Chain Unit.

This position is a one year contract with possibility of renewal. No allowances or relocation available.

Specific Responsibilities

Data and Process Analysis 100%

  • Audit all international and domestic invoices and approve freight payments for 3PLs.
  • Analyze data collected from external and internal sources and prepare monthly ad hoc reports.
  • Analyze freight processes and recommend improvements to all transportation and warehouse operations.
  • Analyze the contracted logistics suppliers’ performance against established Key Performance Indicators including periodic, pre-established reviews, and audits of service providers for service compliance.
  • Conduct cross freight forwarder rate comparisons and external market research to benchmark freight costs vs. industry standards.
  • Maintain 3PL contract rate records, keeping them up to date in line with pre-determined schedules, and monitor billing queries, proactively resolving issues.
  • Maintain pricing trend records for carriers and the wider industry, noting key developments.
  • Monitor tracking system, identify system errors, and recommend appropriate enhancements.
  • Monitor payments to 3PLs, coordinating with internal teams and providing optimal support across PFSCM Units to resolve all freight-related payment issues, while ensuring compliance to organizational requirements.
  • Investigate and resolve claim issues for inbound and outbound international and domestic freight shipment processes.
  • Create KPI reports and track overall expenditure of the organization for freight movements, working with the Performance Management and Finance Units.
  • Assist the Freight Services Manager to oversee freight management duties and ensuring adherence to PFSCM timelines.
  • Proactively, suggest different ways through which the process of freight forwarding can be improved based on trends emerging from the analysis of freight costs and performance KPIs, working closely with the Global Supply Chain team to drive best practice standards.
  • Provide input into RFI and RFP responses, as requested.

Qualifications and Experience



  • Bachelor’s degree in supply chain operations, freight forwarding and transportation, project management, or a related field.



  • 4-6 years’ experience in a commercial organization at a national and or international level in supply chain, freight forwarding and transportation, or project management.


  • Proven track record in the distribution of pharmaceutical products including local distribution and collaboration with national and international stakeholders including government and the donor community.
  • Previous experience working with international donor agencies, preferred.
  • Strong written/verbal communication and interpersonal skills with strong sense of customer service. English fluency required.
  • Strong organizational skills and ability to perform multiple tasks simultaneously, set priorities, and work in a team with diverse cultural backgrounds.
  • Demonstrated analytical skills; solution oriented with a high sense of quality, attention to detail, accuracy, efficiency, and meeting tight deadlines.
  • Team player who is also able to work independently and handle conflicting priorities while maintaining consistent, quality performance standards.
  • Advanced ability to work comfortably with Microsoft Office software, specifically Word, Excel, and PowerPoint.
  • Willingness and availability to travel, and perform other duties as needed.
  • Must be eligible to work in the Netherlands.


  • Ability to plan, prioritize and implement day-to-day operations in a timely manner in a fast moving, dynamic and time-bound environment.
  • Ability to work across disciplines and in diverse locations internationally.
  • Solution oriented with a high sense of quality, attention to detail, accuracy, efficiency, and meeting tight deadlines.
  • Team player who is also able to work independently and handle conflicting priorities while maintaining consistent, quality performance standards.

PHYSICAL DEMANDS: Travel requirements - availability to travel domestically and internationally as needed up to 10%. Keyboard use, pulling drawers, lifting papers <10lbs. Etc.


Background Information

Management Sciences for Health (MSH), a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health. Since its founding in 1971, MSH has worked in over 150 countries with policy makers, health professionals, and health care consumers to improve the quality, availability and affordability of health services. Working with governments, donors, non governmental organizations, the private sector, and health agencies, MSH responds to priority health problems such as HIV & AIDS; tuberculosis; malaria; maternal, newborn and child health; family planning and reproductive health; and chronic non-communicable diseases such as cancer, diabetes, and lung and heart disease. Through strengthening capacity, investing in health systems innovation, building the evidence base, and advocating for sound public health policy, MSH is committed to making a lasting difference in global health.

EEO Statement

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or veteran status.

Reports To

Freight Services Manager
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